How can we help?

Report a bug or get help

Tell us what happened, what you expected, and the steps that led to the issue. Include your iPhone model, iOS version, and Pilot version or TestFlight build number if available. Screenshots can help—please hide any private information first.

Never send passwords, sign-in codes, or payment details.

Account and sign-in help

If you can’t sign in, tell us which sign-in method you used and what error you see. Do not send your verification code. We may need to verify account ownership before making changes.

Delete your account

In Pilot, open Profile & settings → Manage account → Delete account. Signing out or removing the app does not delete your account. If you can’t access your account or need help with deletion, email support.

See the Privacy Policy for details about account deletion and retention.

Report content or a safety concern

Use the report controls in the app where available, or email us with the username and enough detail to locate the review, message, or other content. Please explain the concern and avoid sharing unnecessary personal information.

Privacy questions

For requests about your personal information, email privacy@watchwithpilot.com. Our Privacy Policy explains how Pilot handles information, and our Terms of Use describe the rules for using the service.