Terms of Use

1. Eligibility and your account

You must be at least 16 years old to use Pilot or create an account. By using Pilot, you confirm that you meet this minimum age requirement. If you are 16 or older but below the legal age of majority where you live, a parent or guardian must review and agree to these terms with you where required by law. Parental permission does not allow anyone under 16 to use Pilot. App-store content ratings are separate from account eligibility.

Provide accurate account information and use only contact details and sign-in accounts you are authorized to use. Keep access to your phone, sign-in provider, and verification codes secure. Notify us if you believe your account has been accessed without permission. You are responsible for your own use of the service, subject to applicable law.

2. What Pilot provides

Pilot helps people discover, save, rate, review, rank, and discuss shows and movies and connect with friends. It does not provide streaming subscriptions or guarantee access to a title. Viewing availability, premiere dates, scores, and other catalog details can change or be incomplete. A rating reflects a user’s opinion, not an endorsement by Pilot.

Pilot currently offers its features without a user fee. No subscription or purchase is created by signing in. If paid features are introduced later, their price and conditions will be disclosed separately before a user purchases them. Third-party streaming services and mobile carriers may charge their own fees.

3. Permission to use the app

You may use Pilot for lawful personal and community purposes in accordance with these terms. This permission does not transfer ownership of the app, its branding, or third-party content. We may update features or discontinue parts of the service. We do not guarantee that any particular feature will remain available indefinitely.

4. Your content and sharing

You retain the rights you have in your reviews, photos, lists, and other submissions. By submitting content, you give us a non-exclusive, worldwide, royalty-free permission to host, store, reproduce, format, and display it as necessary to operate Pilot and the sharing features you choose. Service providers may process that content for these purposes. This permission does not give us ownership of your content or a right to use your identity as an advertising endorsement without separate permission.

Only upload content you have the right to share. Do not post private information about others without permission. Public or community-visible content may be seen or copied by others. Removing content or changing visibility limits future use within our control, but cannot recall copies others have already made; backups and legally required records may persist as described in the Privacy Policy.

5. Community rules

Do not use Pilot for harassment, threats, hateful abuse, impersonation, fraud, spam, sexual exploitation, or unlawful content. Do not publish someone else’s private contact details, manipulate ratings or relationships deceptively, upload malicious code, evade security controls, or interfere with the service. Respect intellectual-property rights and use spoiler controls when appropriate.

Send reports of harmful content or suspected infringement to support@watchwithpilot.com with enough detail to locate the content and understand the issue. We may review reports, restrict content, or suspend accounts for misuse, security risks, or legal requirements. Where appropriate, we will explain a restriction and allow you to contact us about an error. We cannot promise to review every contribution before it appears.

6. Sign-in messages and notifications

When you request an SMS verification code, you authorize an automated text for sign-in or account creation at the number provided. Message frequency depends on your requests, and message and data rates may apply. This does not enroll you in marketing texts. Delivery depends on providers and carriers and is not guaranteed. The SMS terms shown with phone sign-in provide additional details.

Push notifications are optional and can be managed through the app’s available controls and your device settings. Declining optional notifications does not prevent normal browsing.

7. Advertising and third-party services

We may introduce clearly identified advertising or sponsored placements. Any future use of app activity to personalize advertising will follow the notices and controls described in the Privacy Policy and applicable law. A sponsored placement does not guarantee the quality or availability of an advertised service.

Links to streaming providers, sign-in providers, or other third parties take you to services we do not operate. Their own terms and policies apply. Titles, posters, service logos, and third-party ratings belong to their respective owners or licensors. Pilot is not endorsed by a third-party service merely because its content or logo appears. See About & data credits for catalog attribution.

8. Availability and limitations

Pilot is provided on an as-available basis. To the extent permitted by law, we do not make warranties that it will always be uninterrupted, error-free, or suitable for a particular purpose. We will make reasonable efforts to address problems reported to us, but catalog data and user opinions may be inaccurate.

To the extent permitted by law, we are not responsible for indirect or consequential losses arising from use of the service or third-party services. Nothing in these terms excludes liability, consumer guarantees, or remedies that cannot legally be excluded, including protections that apply to intentional misconduct or other non-excludable conduct.

9. Leaving Pilot and account restrictions

You may stop using Pilot at any time. Sign-out does not delete your account or uploaded activity. To delete your account, open Profile & settings → Manage account → Delete account. For help with a deletion request, email privacy@watchwithpilot.com. Retention and deletion limitations are described in the Privacy Policy. Deletion removes your Pilot and Premiere account, uploaded photos, ratings, reviews, lists, messages, and associated personal activity. Other members may keep using shared groups; deleted content may be replaced with an anonymous placeholder. If deletion is still processing, the app shows its status and confirms completion.

We may restrict access when reasonably necessary to address violations, protect users, meet legal obligations, or stop operating the service. Terms concerning content already shared, intellectual property, and limitations that by their nature must survive will continue to apply to the extent permitted by law.

10. Changes, questions, and disputes

We may revise these terms as Pilot develops. We will update the date and provide notice of material changes where required. If a change requires agreement, we will request it rather than assume a new permission has been granted.

Please first contact Turkel Anwar at support@watchwithpilot.com about a problem so we can try to resolve it. These terms do not impose mandatory arbitration or a class-action waiver, and do not limit rights or forums that applicable law protects. Questions about these terms and notices about the service can be sent to the same address.